DEKA Registration, Transfers, and Changes

In this Article:

• How do I sign up for a DEKA FIT, DEKA STRONG, or DEKA MILE event? 
• Cancellations, Refunds, and Transfers
• Transfer yourself to a new DEKA FIT event
• Transfer your DEKA FIT entry to a new person
• Transfer your DEKA Strong or DEKA Mile event to another person/event
• How do I change my start time?
• Add Photo Package to your Completed Registration (DEKA FIT Only)

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How do I sign up for a DEKA FIT, DEKA STRONG, or DEKA MILE?

You can sign up for a DEKA event here. For information on teams, please refer to this article. Please note, at this time, Spartan Race Season Passes do not apply to DEKA events. 

Cancellations, refunds, and transfers

The following applies to DEKA FIT events ONLY (not DEKA STRONG or DEKA MILE events, organized by our affiliate partners): 

• DEKA FIT does not offer refunds on registrations.
  If you are unable to attend the event you registered for, you can transfer the DEKA FIT registration to another DEKA FIT event only (not DEKA STRONG or DEKA MILE events). 
• You have up to 30 days after your originally scheduled event to transfer to a new event. 
• The option to defer will be taken offline on the Wednesday before the event and will reopen online by the Wednesday after the event.
• DEKA FIT events will require a $35 transfer fee; the participant is responsible for any applicable price differences between events. 
• You will receive a credit for the amount paid for your DEKA FIT registration, less the service fee. 
• DEKA FIT Registrations cannot be transferred to DEKA STRONG, DEKA MILE, Spartan racers, or Tough Mudder events.
  
  

Transfer Yourself To A New DEKA FIT Event:

1. Log in to your DEKA Tickets Account
2. Click the "Orders" tab on the left of the page
3. Find the Deka event you would like to transfer and click the gear drop-down to the right, and select "Change Order."
4. Select the "Switch to a different event" option
5. Select the DEKA FIT event you would like to transfer to.
6. You will then be taken to a page that lists the event you are transferring INTO at the TOP of the page and the event you are transferring OUT OF at the BOTTOM (see screenshot below).
7. Click "CHANGE" next to the event you are transferring OUT OF at the BOTTOM:
8. Choose your desired time block. Note, you will only be able to transfer into heats that are not sold out. 
9. Enter your initials at the bottom of the page for the new waiver. 
10. Click "Update Information" at the bottom. 
    1. (PLEASE NOTE: You will see a notice that says "You haven't selected any tickets to change!" This notice will disappear once you click "UPDATE INFORMATION."):
11. The charges for the change will appear. Enter your payment information. 
12. After completing the payment, you will be entered into the new race!
    
    

Transfer your DEKA FIT Entry To A New Person:

1. Log in to your DEKA Tickets Account
2. Click the "Orders" tab on the left of the page
3. Find the Deka event you would like to transfer and click the gear drop-down to the right, and select "Change Order."
4. Select "Transfer Ticket to a friend." 
5. Select Yes (Transfer this ticket)
6. Enter the email address of the person you would like to transfer to.
   1. If you are transferring yourself, you can enter your own email address.
   2. Please ensure there are no typos. 
7. You will then pay the £35 transfer fee (including a service fee). 
8. Upon completing the payment, a confirmation email with the transfer race code will be sent to the email address you provided. 
9. The new racers will use that code when signing up for their desired race in the coupon code section. 
10. Transfer codes are only valid for 90 days from the date issued
11. They will be responsible for any difference in price and any processing/add-on fees (if applicable). 
12. Please note that if you are transferring from a sold-out event or start time, the new racer may not be able to register for the same race or start time. Transfer codes do not guarantee access to sold-out events and are subject to availability.

To Transfer your DEKA MILE or DEKA STRONG to a new event or to another person: 

• Transfers to alternate DEKA MILE or DEKA STRONG events will not be permitted
• If you can not attend your scheduled DEKA Strong or DEKA Mile event, you may transfer your registration to another person:
  • Please provide the new participant with a copy of your registration confirmation email (printed or visible on a phone is acceptable). The New Participant will be asked to provide this registration confirmation email on-site on the event date, to get the registration transferred to their details.

How do I change my start time? 

1. Log in to your DEKA Tickets Account
   1. DEKA FIT & DEKA FIT Ultra
   2. DEKA MILE, STRONG, & ATLAS
2. Locate the Registration you would like to change
3. Choose "Change Category." 
   Please note, you will only be able to transfer to a category that is open/not sold out.
4. Select the NEW time you'd like to compete. 
5. Click Continue and fill out the requested form
6. Click Continue and Review the Order Details
   Please note that racers will be responsible for any price difference when completing category changes.
7. Complete your order. 

Add Photo Package to your Completed Registration (DEKA FIT Only)

For all information on Photo Package options, please view the following FAQ: DEKA Photos